Case Number: TUR1/532(2006)

6 November 2006

 

 

CENTRAL ARBITRATION COMMITTEE

 

TRADE UNION AND LABOUR RELATIONS (CONSOLIDATION) ACT 1992

 

SCHEDULE A1 - COLLECTIVE BARGAINING: RECOGNITION

 

DECISION ON WHETHER TO ACCEPT THE APPLICATION

 

The Parties:

 

Unity

 

and

 

Total Home Entertainment

 

Introduction

 

1.         Unity (the Union) submitted an application to the CAC dated 25 September 2006 that it should be recognised for collective bargaining purposes by Total Home Entertainment (the Employer) for a bargaining unit comprising “all hourly paid employees only of the company at the Rosevale Distribution Centre, Newcastle-under-Lyme and the Unit G site at Lymedale, Newcastle-under-Lyme”.  The CAC gave both parties notice of receipt of the application on 26 September 2006.  The Employer submitted a response to the CAC dated 3 October 2006 which was duly copied to the Union.

 

2.         In accordance with section 263 of the Trade Union and Labour Relations (Consolidation) Act 1992 (the Act), the CAC Chairman established a Panel to deal with the case.  The Panel consisted of Professor Linda Dickens MBE, Chairman of the Panel, and, as Members, Ms Gail Cartmail and Mr George Getlevog.  The Case Manager appointed to support the Panel was Nigel Cookson.

Issues

 

3.         The Panel is required by paragraph 15 of Schedule A1 to the Act (the Schedule) to decide whether the Union’s application to the CAC is valid within the terms of paragraphs 5 to 9; is made in accordance with paragraphs 11 or 12; is admissible within the terms of paragraphs 33 to 42 of the Schedule; and therefore to be accepted.

 

The Union’s application

 

4.         In its application to the CAC the Union explained that it had served the Employer with a formal request for recognition by recorded delivery on 7 September 2006.  The Employer responded to the request by telephone offering to engage in discussions with the Union in January 2007.  This was not acceptable to the Union hence the formal application to the CAC.

 

5.         The Union stated that there were approximately 300 workers in the company and about 300 workers were in the proposed bargaining unit.  48 of the workers in the proposed bargaining unit were members of the Union.  As to its evidence that the majority of the workers in the bargaining unit would be likely to support recognition, the Union explained that, in addition to its 48 members on the two sites, it had a petition signed by 71 non-members supporting its claim for recognition.  The Union explained that the main distribution centre was at Rosevale and that Unit G at Lymedale, some mile and a half distance, was a smaller ancillary site responsible for “goods returned”.

 

The Employer’s response

 

6.         In its response to the application dated 30 August 2006 the Employer confirmed that it had received the Union’s formal request for recognition on 7 September 2006.  It responded to the request by phoning the Union with the suggestion that the parties met in January 2007 but the Union declined this offer. 

 

7.         The company employed a total of 671 workers and 411 of these were in the Union’s proposed bargaining unit.  The Employer could not explain why this figure differed so greatly from that given by the Union in its application.  The Employer did not agree the bargaining unit as proposed by the Union.  It was unable to comment on the Union’s estimate of its membership within the proposed bargaining unit as the membership level had not been made known to the Employer.  The Employer gave five reasons as to why it considered that a majority of the workers in the proposed bargaining unit would not be likely to favour recognition of the Union:

 

i) It did not believe that recognition of a trade union for collective bargaining over terms and conditions would enhance the good relations already existing between the Employer and the workers.

 

ii) There had been no calls from workers that a trade union be recognised.

 

iii) The employee relations climate was good.

 

iv) There had been enhancements to terms and conditions over the last few years with the introduction of the Woolworths Group discount card most recently.

 

v) Good consultative arrangements already existed i.e. the Employee Consultative Group which had met regularly this year.

 

8.         The Employer did not contend that the Union’s application failed to meet any of the other admissibility or validity criteria in the Schedule.

 

Membership check and parties’ comments thereon

 

9.         To assist the determination of two of the admissibility criteria specified in the Schedule, whether 10% of the workers in the proposed bargaining unit were members of the Union (paragraph 36(1)(a)) and whether a majority of the workers in the proposed bargaining unit were likely to favour recognition of the trade union as entitled to conduct collective bargaining on behalf of the bargaining unit (paragraph 36(1)(b)), the Panel proposed a confidential check be undertaken by the Case Manager. 

 

10.       It was agreed with the parties that the Employer would supply to the Case Manager a list of the workers within the proposed bargaining unit giving their name and job titles, and that the Union would provide a list of its members within the proposed bargaining unit including the date of joining and confirmation of subscription status, and a copy of the petition it relied upon as evidence of support for recognition.  It was made clear to the Employer that workers not employed by the company should be excluded from its list.  It was explicitly agreed with the parties that, to preserve confidentiality, the respective lists would not be copied to the other party or the Panel.  These arrangements were confirmed in a letter dated 5 October 2006 from the Case Manager to both parties. The Panel is satisfied that the checks were conducted properly and impartially and in accordance with the agreement reached with the parties. 

 

11.       The Employer provided a list of 407 workers in the Union’s proposed bargaining unit.  This list took the form of a spreadsheet and gave the forename, surname, job title and department of the 407 named individuals.

 

12.       The Union provided list of 48 members and a petition containing 86 names.   11 of the 48 names were annotated “paying”.  The Union also provided an extract from its 2006 Rules which allowed for it to offer free membership to any potential member on the understanding that if the Union was subsequently recognised then the appropriate membership rate would immediately apply.  It emphasised that free membership did not give entitlement to any of the financial benefits of the Union.

 

13.       Each of the 16 A4 sheets that formed the Union’s petition was headed "Private and Confidential” and carried the proposition “I support Unity’s claim to be recognised at Total Home Entertainment (THE)”.  Two of the 16 sheets were undated whilst the remaining 14 sheets were dated between 29 August and 12 September 2006.  The number of names/signatures on each sheet varied between one and seven.

 

14.       The Case Manager reported that one sheet of the petition contained six names that appeared to be written in the same hand.  All the names were of workers in the proposed bargaining unit though one name was a duplicate.  The five names that were not duplicates were included in the figures in the resultant report. 

 

15.       The membership check showed that there were 45 members of the Union within the proposed bargaining unit.  The check of the Union’s petition evidence established that there were 81 workers from within the proposed bargaining unit who had signed the Union’s petition, representing 19.9% of the workers in the proposed bargaining unit.  15 of the signatories were members of the Union and 66 of the signatories were non- members. 

 

16.       A report of the result of the check of the membership level and petition was circulated to the Panel and the parties on 10 October 2006 and the parties’ comments duly invited.

 

17.       In a letter dated 12 October 2006 the Employer submitted that, based on the information in the Case manager’s report, it was evident that the Union’s application was not admissible as its numbers fell short of the criteria required.  In addition, it would appear that some of the information provided by the Union had been misrepresented.  If the workers that had been double counted were eliminated (15) along with, those that were not current employees (5) and the duplicated or illegible names (3), then support for the Union would stand at 27.27% of the proposed bargaining unit.  This was substantially short of the threshold required in paragraph 36(1)(b) and showed the Union was unlikely to achieve the threshold.

 

18.       The Employer pointed out that 76.74% of workers that had signed the petition had not joined the Union when free membership was on offer.  It was not clear why this was the case but it did not appear to be indicative of strong support for union membership.

 

19.       In a letter dated 12 October 2006 the Union explained that it had sought the views of its members on site and those that had signed the petition supporting the Union’s claim for recognition and all had indicated that the figure of 407 workers as given by the Employer as the number of workers in the proposed bargaining unit was a gross exaggeration.  It was the Union’s belief that agency workers had been included in this figure.  The Union formally requested that it be granted an extension of three weeks in order that it could try to provide written evidence in support of its assertion. 

 

20.       In a further letter dated 13 October 2006 the Union stated that it had obtained a list of both agency workers (Extra Personnel) and actual employees that cast doubt on the accuracy of the information provided by the Employer.  This list was produced by the Employer for its own purposes and was dated 1 September 2006 to 30 September 2006.  This list, which clearly differentiated between the two groups of workers, showed that the number of agency workers was 217 and the number of direct employees was 202.  The list did not include employees based at Unit G, the returns department, which, although based in a separate building some mile and a half away from the main site, formed part of the Union’s proposed bargaining unit.  The Union considered that there were 70 workers employed at this unit, the majority being agency workers.  Therefore, the Union argued, based on a total employee figure of 202 the Union had 45 members giving a membership density of 22.27%.  Working on the same figures, the 81 workers that had signed the Union’s petition in support of recognition would mean that 40.09% of the workers in the proposed bargaining unit had signalled support for the Union.  The Union was prepared to furnish the CAC with a copy of the list on the basis that it remained confidential.  The Union concluded by requesting that the Panel further examine the authenticity of the Employer’s figures before any decision was made.

 

21.       The Panel directed that the Employer be asked for confirmation as to whether its list of workers that was provided to the Case Manager for the purpose of the check of Union membership and support in the proposed bargaining unit included any workers that were not directly employed by the company.

 

22.       In an email to the Case Manager dated 20 October 2006 the Employer confirmed that the workers on the list were permanent employees of the company. 

 

The hearing

 

23.       The Panel, having considered the parties’ submissions, decided to hold a hearing to help it determine whether the tests were met.  Accordingly, the parties were invited to supply the Panel with, and to exchange, written submissions relating to the considerations set out in Paragraph 15 of the Schedule.  The Panel directed that, in addition to the Employer’s written submission, it should also bring to the hearing copies of the contracts of employment of all workers in the bargaining unit (or alternatively it could bring to the hearing the contract of every third person named on the list provided to the Case Manager on 6 October 2006) and a current list of the workers in the bargaining unit, showing department and job title and employment status (i.e. permanent employee, temporary employee etc).  The Union was informed it should bring to the hearing the list of workers referred to in its letter of 13 October 2006 and a current list of its members in the bargaining unit.  A hearing was held on 27 October 2006 and the names of those who attended the hearing are appended to this decision.

 

Case Manager’s report following the check of the names on the lists provided by the Union against lists of names and copy contracts as produced by the Employer

 

24.       Before the start of the hearing the Case Manager was furnished with the information that the parties were requested to bring to the hearing (as set out in paragraph 23 above).  The Employer provided the following information:

 

i) a list of all of the workers in the Union’s proposed bargaining unit giving forename, surname, job title, department and whether the worker was permanent or temporary.  There were 401 names on this list.

ii) A list of the workers for whom copy contracts were provided.  There were 133 names on this list.

            iii) copies of 133 contracts of employment.

            iv) Blank examples of the various contracts provided at iii) above.

 

The Union provided the following information:

            i) A list of workers that it claimed were agency workers.

            ii) A list of workers it claimed were contracted employees of the company.

 

25.       The Case Manager checked the information to firstly confirm that the Employer had produced the contract of employment for every third worker of its list of workers in the proposed bargaining unit.  Secondly, the names on the list of those for whom contracts had been provided were checked against the main list of workers in the bargaining unit and thirdly, the names on the list of workers for whom contracts had been provided were checked to see whether any were also on the list of those workers claimed by the Union to be agency workers.

 

26.       The Case Manager reported that having compared the list of names of workers for whom contracts had been provided with the main list of employees as provided by the Employer he found that each name on the list of those for whom contracts had been provided was on the main list of workers in the bargaining unit and the names on the shorter list were indeed those of very third worker on the main list.

 

27.       The next check conducted was whether any of the names on the list of those for whom contracts had been provided were also on the list of agency workers as provided by the Union.  Having done a comparison the Case Manager reported that no names on the list for whom contracts have been provided were on the list of agency workers.  In addition, the Case Manager checked the Union’s list of agency workers against the full list of workers in the bargaining unit and he reported that he could not find any names in common.

 

28.       Finally, the Case Manager did a random check to see if any of the names on the list of the contracted workers provided by the Union were also on the list of the workers in the bargaining unit as provided by the Employer.  The Case Manager checked one of the 4 pages that comprised the Union’s list and found that every name on that page also appeared on the list provided by the Employer.  The Case Manager produced a written report of his findings which was handed to the Panel and the parties before the hearing commenced.

Summary of the submissions of the Union

 

29.       The Union opened by explaining how it had changed focus over the last few years and no longer solely represented workers in the ceramics industry. The Employer was one of several companies outside the ceramic industry where the Union was seeking to gain a foothold and it had been trying to win recognition at the company for several months now.  Some of the members in the proposed bargaining unit had been members for several years and were paying members whilst others had taken advantage of the ‘free membership scheme’.  When asked by the Panel as to why so few people had taken advantage of the free membership scheme the Union explained that the culture of fear and intimidation within the workplace meant that, whilst workers were happy to sign the Union’s petition, they were reluctant to provide the Union with their personal details in the mistaken belief that the Employer would be informed.

 

30.       Union members in the proposed bargaining unit had indicated that industrial relations within the plant were poor, with lack of health and safety provisions causing most concern.  Wage levels at the company were relatively low with very high labour turnover.  In response to being asked by the Panel whether there was a history of people being intimidated within the workplace the Union explained that there had been one member that had lodged an Employment Tribunal claim alleging harassment and bullying within the workplace and that a settlement had been reached.

 

31.       The Union referred to a witness statement that it had included with its written submissions.  The author of the statement explained that he was employed by the company as a creditor at the Unit G site for some 10 months until September 2006.  He had been informed by the manager of the Unit G site that the Employer’s policy was to have a ratio of 80% agency workers to 20% direct employees and that this ratio of agency workers to employees was also confirmed to him by a representative from the agency concerned.  The Union submitted that it was important to note that the employment agency concerned, Extra Personnel, had its own office on the site.  The Union had been informed that there were up to twelve people per day waiting in the ‘agency office’ looking for work.

32.       Whilst the Union accepted that the information provided by the Case Manager prior to the start of the hearing spoke for itself, it reminded the Panel that its proposed bargaining unit comprised all hourly paid employees within the company and it questioned whether all of the 401 names on the Employer’s list were hourly paid or whether any salaried staff, who fell outside the proposed bargaining unit, had been included. 

 

33.       If the Employer’s figure of 401 workers was accepted, the Union had more than 10% of the workers in the bargaining unit in membership and so the test under paragraph 36(1)(a) was met.  In addition, it was the Union’s understanding that the Panel had a degree of discretion in arriving at its decision and the Union would argue that this was a case that screamed out for a ballot to be held in the interests of good industrial relations.  The Union submitted that the Panel should exercise its discretion and accept that a majority of the workers in the proposed bargaining unit would be likely to support recognition of the Union and, on that basis, the application should be accepted.

 

34.       The Panel questioned the Union about its petition.  The Union explained that once the workers were assured that they did not have to provide their personal details they were happy to sign.  The Union explained that it collected signatures based on its understanding as to the number of workers in the proposed bargaining unit and that it stopped when it thought it had enough to satisfy the statutory provisions.  The Union admitted that it had not covered all the shifts, for example the evening shift had not been approached.  The Union also explained that it had organised a meeting one Saturday afternoon in August that was attended by 25 people, mainly Union members. Blank petition forms were handed out at this meeting and members were asked to collect further signatures on the Union’s behalf.  The Union was not able to confirm whether any workers refused to sign the petition nor was it able to confirm the proportion of workers that were asked to sign the petition.

 

35.       In closing the Union submitted that if it was recognised it would wish to work with the Consultative Group referred to in the Employer’s submissions, it having practical experience of working with similar bodies elsewhere.  The Panel had heard from the Employer that industrial relations within the company were good whereas the Union argued otherwise. The Union submitted that the truth was that industrial relations were poor and that a culture of fear and intimidation existed within the company and this was supported by the statement of the ex-employee.  This, the Union claimed, was an Employer that did not listen to its workers.  The Union accepted that there were 401 workers in the proposed bargaining unit and, based on this figure it satisfied the 10% requirement.  The Union had explained why workers were reluctant to sign the petition.  The Union ended by urging the Panel to use its powers of discretion and find in favour of the Union.  

 

Summary of the submissions of the Employer

 

36.       The Employer confirmed that, in response to the query posed by the Union, only hourly paid workers were included on the lists it had provided to the CAC and it went on to explain that when it had originally submitted its list of hourly paid workers there had been 407 employed but that this had recently fallen to the current total of 401.  There were a total of 650 employees working for the company and that in addition there were agency workers employed by Extra Personnel working on the site.  The 178 agency workers on the list provided by the Union were employed by Extra Personnel and not the company.  The Employer confirmed that no individual named on the list of agency workers provided by the Union appeared on its list of hourly paid workers.  The Employer confirmed that it employed the 146 contracted workers on the Union’s second list but that it also employed a further 235 employees in the proposed bargaining unit.

 

37        It submitted that the Union’s application was made in accordance with paragraph 11 or 12 but, as outlined in the Employer’s submission dated 12 October 2006, the application was inadmissible within the terms of paragraphs 33 to 42.  The Employer accepted that the Union had 10% of the bargaining unit in membership but it was the Employer’s case that the evidence provided by the Union showed that support for recognition amongst the employees was low.   Support from the Union’s petition stood at 16% and Union membership at 11%.  This was substantially short of the threshold required under paragraph 36(1)(b) and had only been achieved after a prolonged recruitment campaign which had been additionally supported by free membership in advance of recognition.  Notwithstanding the offer of free membership, a high number of petition signatories had chosen not to join the Union.  This did not show a high level of support for Union recognition and made the prospect of the Union satisfying the required threshold extremely unlikely.

 

38.       The Employer responded to the Union’s claim as to the ratio of contracted employees to agency workers.  It had, it explained, checked its figures for the past year and had found that the highest ratio was of 53% agency workers to 47% employees and the lowest ratio was 27% agency workers to 73% employees.  It described how the numbers fluctuated over the year as the work was of seasonal nature but that the average trend was for a 40% agency worker/60% employee split which was clearly in contradiction to the Union’s submission.  As to the worker’s statement included with Union’s written submissions, the Employer argued that the worker concerned was an ex-employee of Extra Personnel and so did not fall within the Union’s proposed bargaining unit.

 

39.       The Employer explained that it was a successful organisation and that a key factor in its success was the good relations it had with its employees.  There was a strong culture of communication and good consultative arrangements existed.  The Employer referred to the Employee Consultative Group (ECG) that was established within the last 12 months to help surface important issues and develop appropriate employee based solutions as an example in support of its claim as to it relationship with its employees.  It explained that the nine representatives and their respective deputies on the ECG were elected from the various sections within the workforce and that there were three representatives from the area covered by the Union’s proposed bargaining unit.  Morale was strong as a consequence of the ECG and the Employer did not believe that the introduction of a union for collective bargaining would do anything to enhance this.  The Employer described how issues raised by employees had been addressed through the ECG such as the diverting the route of a night bus, improvements to the standard of food in the canteen and the implementation of a service award.  On the other hand, the Union’s claim as to the state of the relations between the Employer and its employees was anecdotal.  The Employer accepted that health and safety within the plant could be improved but that this was no different to other companies.  It told the Panel about examples such as the dedicated house keeping team responsible for ensuring gangways were kept clear of pallets and offered to produce written evidence to demonstrate the procedures put in place by the Employer to address such issues.

 

40.       In closing the Employer submitted that it considered good industrial relations with its employees as paramount.  It confirmed the accuracy of the numbers of hourly paid employees employed in the bargaining unit and this severely impacted on the Union’s application for recognition.

 

Considerations

 

41.       In deciding whether to accept the application the Panel must decide whether the admissibility and validity provisions referred to in paragraph 3 of this decision are satisfied.  The Panel has taken into account all the evidence and argument submitted by the Employer and the Union in reaching its decision.  The Panel notes that the Employer did not contend that the Union’s application failed to meet any of the admissibility or validity criteria in the Schedule save for the provisions of paragraph 36(1)(b).

 

42.       The Panel is satisfied that the Union made a valid request to the Employer within the terms specified in paragraphs 5 to 9 of the Schedule.  The Panel is also satisfied that the application is not rendered inadmissible by any of the provisions in paragraphs 33 to 35 and 37 to 42 and was made in accordance with paragraph 12 of the Schedule.

 

43.       The remaining issue is whether the admissibility criteria set out in paragraph 36(1) of the Schedule are met.  In accordance with paragraph 36(1)(a) and (b) of the Schedule, the Panel must determine whether members of the Union constitute at least 10% of the workers in the Union’s proposed bargaining unit, and whether a majority of the workers constituting the Union’s proposed bargaining unit would be likely to favour recognition of the Union as entitled to conduct collective bargaining on behalf of the bargaining unit.

Paragraph 36(1)(a)

 

44.       It was established at the hearing that the size of Union proposed bargaining unit now stood at 401 (6 having left since the Case Manager conducted the check of Union membership and support in the bargaining unit on 9 October 2006).  There were 45 Union members in the proposed bargaining unit giving a membership density of 11.2%.  Many of the Union members are non-paying members, as permitted in the rules of the union which allow for free membership during a recruitment campaign; appropriate membership rates to apply if and when recognition is secured.  No challenge to their inclusion was made by the Employer and the Panel view is that they should be counted in the same way as paying members.  Accordingly, the Panel finds that Union membership equates to 11.2% of the workers in the proposed bargaining unit and the test under paragraph 36(1)(a) is satisfied.

 

Paragraph 36(1)(b)

 

45.       The test in paragraph 36(1)(b) is whether a majority of the workers constituting the proposed bargaining unit would be likely to favour recognition of the Union as entitled to conduct collective bargaining on behalf of the bargaining unit.  The Panel is mindful that at this stage of the process it is obliged under the Schedule to assess support for recognition of the Union by deciding whether the majority are ‘likely’ to support the application and not to test ‘actual’ support for recognition.  The Union relies upon its membership and a petition which contains 81 names that appear on the Employer’s list, of which 15 are Union members, leaving 66 non-members stating support for the Union to be recognised.

 

46.       If we assume all Union members are in favour of recognition (a reasonable assumption in the absence of any evidence to the contrary) and add to these the non-members expressing support via the petition we arrive at 111 workers, constituting 27.7% of the proposed bargaining unit of 401.

 

47.       At the time of its application the Union stated its proposed bargaining unit contained approximately 300 employees and it calculated that it had the support of approximately 40% of the bargaining unit (members plus non-members who had signed the petition in favour of recognition).   In the event it turned out that the number of employees within the bargaining unit was higher than the Union had calculated and that, although agency workers were used, these had not been included in the Employer’s lists, as the Union had contended.  Rather than having the views of around 40% of the bargaining unit therefore we have the views of between a quarter and a third.  The Union was unable to tell us how many workers had been approached to sign the petition.  The Employer provided no evidence concerning the views of employees.

 

48.       We need to make an informed assessment of whether a majority of workers in the bargaining unit would be likely to support recognition of the Union. Given the above figures this necessitates forming a view about the likely action of a large group of workers about whom we have no information. 

 

49.       In making our assessment we have taken account of the fact that it is likely that there are those in the bargaining unit who would support recognition of the Union for collective bargaining but who have not identified themselves by joining the Union or signing the petition.  There is however quite a large gap between the level of current support and the majority which would be required.  Employees are less likely to be prepared to identify themselves as union members or supporters if they fear employer reprisals.  Although the Union claimed there was a ‘culture of fear’ at the workplace no evidence was provided to support this contention which was contested by the Employer.  The various examples given by the Union in its submission for the hearing of alleged poor industrial relations (mainly concerning health and safety issues) were addressed by the Employer at the hearing, indicating action which had been taken and offering documentary support.  Both parties were credible in the presentation of their evidence, appeared open and willing to assist the proceedings as far as they could.

 

50.       We are also sensitive to the difficulties facing unions attempting to recruit members and secure petition signatures where they have incomplete information as to the employees they need to target and no formal access to them in order to persuade them of the potential benefits of collective bargaining and elicit their support.  In reply to direct questioning by the Chairman at the hearing, the Union indicated it had experienced problems of this kind but thought it had secured sufficient signatures.  However this is not geographically a widely dispersed bargaining unit (one main location and a smaller site); petition sheets were taken into the workplace by supporters following a recruitment meeting; employees work shifts but it appears Union recruiters were able to approach workers leaving shift without hindrance from the Employer, and the Union had information concerning the identity of at least a proportion of the employees (although this may have post-dated the application to the CAC the Union could have continued to elicit support).

 

51.       We do not have to be certain at this stage that a majority of the bargaining unit will support the Union and the real quantitative test would come later in a ballot if appropriate.  However, in order to accept an application and so potentially open up the possibility of a ballot there needs to be some grounds for the CAC to form a view that it is likely that a majority of the bargaining unit will support recognition of the applicant union.  In this case the Panel feels the evidence provides no such grounds and so the test under paragraph 36(1)(b) is not satisfied.

 

Decision

 

52.       The Union’s application is valid within the terms of paragraphs 5 to 9, is made in accordance with paragraph 12, but is not admissible within the terms of paragraphs 33 to 42 of Schedule A1.  The application is therefore not accepted.

 


Panel

Professor Linda Dickens MBE

Ms Gail Cartmail

Mr George Getlevog

 

 

6 November 2006


Appendix

 

Names of those who attended the hearing:

 

On behalf of the Union

 

Geoff Bagnall – General Secretary

April Molloy‑Barker – Recruiting Officer

Israr Mohammed – Recruiting Officer

 

 

On behalf of the Employer

 

Tracey Dodd – Head of HR, Entertainment UK Ltd

Wendy Furness – HR Consultant, Total Home Entertainment