Feedback

If you are asked for your views on any aspect of our service, we would appreciate your co-operation. But if you have comments, whether of satisfaction, complaint or suggestion, please do not wait to be asked. If you are dissatisfied with any aspect of our service, please let us know so that we can put things right. If you cannot resolve your problem with the person who dealt with you originally, please ask to speak to the manager or, if necessary, the Chief Executive who will investigate your complaint. If you wish to complain in writing, please write to:

Graeme Charles
Chief Executive
Central Arbitration Committee
22nd Floor, Euston Tower
286 Euston Road
LONDON
NW1 3JJ

or email us on enquiries@cac.gov.uk

In the event of any complaint, we hope that you will let us try to put things right. But if necessary you can write to your MP, who can tell you how to have your complaint referred to the Parliamentary Commissioner for Administration (the Ombudsman).